Armstrong Locksmith Inc (“Armstrong Locksmith,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through our website, phone, forms, and online services.
1. Who We Are
Armstrong Locksmith Inc
208 Thompson Lane
Nashville, TN 37211
Phone: (615) 625-8000
Website: https://armstronglocksmithinc.com
2. Information We Collect
We may collect information you provide directly to us, including:
- your name
- phone number
- email address
- address or service location
- vehicle, lock, or service details you submit
- quote request information
- any other information you send through contact forms, booking forms, email, text, or phone
We may also collect limited technical information automatically when you visit our website, such as:
- IP address
- browser type
- device type
- pages visited
- date and time of visit
- referring website or source
3. How We Use Your Information
We may use your information to:
- respond to inquiries
- provide quotes
- schedule locksmith service
- communicate about requested services
- improve our website and customer experience
- maintain business records
- prevent spam, fraud, or misuse of our website
- comply with legal obligations
4. Contact Forms and Quote Requests
When you fill out a form on our website, we collect the information you submit so we can respond to your request.
This may include your name, phone number, email address, service details, and location information. We use this information only for legitimate business purposes, such as contacting you, providing service information, or scheduling work.
5. Online Booking and Third-Party Services
Our website may use third-party tools and services to help us operate the site and manage customer requests.
These may include services such as:
- website hosting
- contact forms
- booking or quote request systems
- analytics tools
- map services
- spam protection tools
- social media platforms
- embedded media such as videos
If you submit information through a third-party booking or quote tool linked from our website, your information may also be processed by that provider according to its own privacy practices.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve performance, understand site usage, and support basic website functions.
Cookies are small files stored on your device. Some cookies help the website function properly, while others may help us understand how visitors use the site.
You can control cookies through your browser settings. Disabling some cookies may affect how parts of the website function.
7. Analytics
We may use analytics tools to better understand how visitors interact with our website. These tools may collect information such as pages visited, time on site, device type, and general location based on IP address.
We use this information to improve website performance, content, and user experience.
8. Embedded Content and External Links
Our website may contain links to third-party websites or embedded content, such as maps, videos, social media content, or booking tools.
These third-party sites and services have their own privacy policies and practices. We are not responsible for the privacy practices of third-party websites or services.
9. How We Share Information
We do not sell your personal information.
We may share information only as reasonably necessary to:
- provide requested services
- operate our website and business systems
- process bookings or inquiries
- comply with legal requirements
- protect our rights, customers, or business
10. Data Security
We take reasonable steps to protect personal information submitted through our website and business systems. However, no method of transmission over the internet or electronic storage is completely secure.
Because of this, we cannot guarantee absolute security.
11. Data Retention
We may keep submitted information for as long as reasonably necessary to:
- respond to your request
- provide service
- maintain records
- resolve disputes
- comply with legal or operational requirements
12. Your Choices
You may choose not to submit personal information through our website. However, doing so may limit our ability to respond to your request or provide service.
You may also contact us to request updates or corrections to information you previously submitted.
13. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13 through the website.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
15. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact:
Armstrong Locksmith Inc
208 Thompson Lane
Nashville, TN 37211
Phone: (615) 625-8000
Website: https://armstronglocksmithinc.com